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Product Warranty

The following is general product warranty for our diesel products, both new and remanufactured. If you'd like any more specific information on the warranties and guarantees we offer, please contact us.

 

1. Service Exchange Diesel Fuel Pumps

Our Service Exchange for diesel fuel pumps are sold with a service exchange Core Charge. This is a fixed amount that will be refunded to you in full when you remove your old pump and return it to Diesel Center Australia. Once Diesel Center Australia has received your returned unit, core charge will be refunded to you in full. Receipt of the exchanged unit must be complete and as is off the engine. Return Shipping of your exchange unit can be pre-paid or own shipping can be organised by yourself.

Diesel Center Australia Pty Ltd warrants the owner that it will repair, replace or adjust, free of charge, any part of the reconditioned unit that is found to be defective in materials or workmanship during the first twelve (12) months unlimited KM (excludes any labour costs of replacing the product and loss of business) provided the following conditions are met.

Any Diesel Center Australia Pty Ltd unit has not become defective as a result or consequence of the owners failure to:

1.1.         Properly maintain, use or operate the unit in accordance with the instructions and recommendations
               specified for the unit by Diesel Center Australia Pty Ltd and the OEM.

1.2.         Fuel quality must be checked prior to fitment. Fuel tank, fuel delivery and returned lines must be
               removed and cleaned if contaminated fuel is evident. In the case of Common Rail systems, the
               common rail and high pressure fuel lines to the rail and injectors must be replaced.

1.3.         Fuel filter must be replaced at time of fitment.

1.4.         OEM Manufactures procedures for Injector replacement and fuel pump replacement timing must be
               followed.

 

2. Remanufactured Diesel Fuel Injectors 

Service Exchange Diesel Fuel Injectors are sold with a service exchange Core Charge. This is a fixed amount that will be refunded to you in full when you remove your old injector/s and return it/them to Diesel Center Australia. Once Diesel Center Australia has received your returned unit/s, core charge will be refunded to you in full. Receipt of the exchanged unit/s must be complete and as is off the engine. Return Shipping of your exchange unit can be pre-paid or own shipping can be organised by yourself.

Diesel Center Australia Pty Ltd warrants the owner that it will repair, replace or adjust, free of charge, any part of the reconditioned unit/s that is found to be defective in materials or workmanship during the first twelve (12) months or 20,000 kilometres (excludes any labour costs of replacing the product and loss of business) provided the following conditions are met.

Any Diesel Center Australia Pty Ltd unit has not become defective as a result or consequence of the owner's failure to:

2.1.         Properly maintain, use or operate the unit/s in accordance with the instructions and recommendations
               specified for the unit by Diesel Center Australia Pty Ltd and the OEM.

2.2.         Fuel quality must be checked prior to fitment. Fuel tank, fuel delivery and returned lines must be
               removed and cleaned if contaminated fuel is evident. In the case of Common Rail systems, the
               common rail and high pressure fuel lines to the rail and injectors must be replaced.

2.3.         Fuel filter must be replaced at time of fitment.

2.4          OEM Manufactures procedures for Injector replacement and fuel pump replacement timing must be
               followed.

Once the sold unit/s has been installed, return the warranty card to Diesel Center Australia.

 

3. Steinbauer Module 

3 years unlimited km warranty provided by Steinbauer.

 

4. The following products are covered by their individual manufacturer warranties:

  • New Diesel Fuel Injection Pumps 
  • New Diesel Fuel Injectors 
  • Common Rails 
  • Turbochargers
  • Engine Parts
  • Diagnostic Tools
  • Bearings

If you have any issues with any products purchased from Diesel Center Australia, please complete the form bellow and a Diesel Center Australia representative will be in touch with you within 1 business day.

 

Product Warranty Claim/Application

 

 

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